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Mike Jones

Operations Manager 

My Story

Regional Homecare Awards 2019 – Home Care Manager – WINNER!

National Homecare Awards 2020 – Home Care Manager – HIGHLY COMMENDED!


Mike has over 15 years’ experience within the Health and Social Care profession. Mike’s journey started in 2006 when he worked as a full time Support Worker in the community. During Mike’s time as a Support Worker, he gained extensive experience working with clients with a variety of high complex needs including clients with Dementia and learning difficulties.   In 2007 he became a carer and the pivotal moment in his career was when he was involved in creating a 24/7 package for a young man who had suffered a life changing condition. Mike did everything he could to improve the client’s standard of living including arranging a mobility vehicle to enable him to socialise and go out on day trips which gave him a great sense of freedom and normality. This experience set the tone for Mike’s approach to health and social care.

Shortly after this experience Mike became involved in the employee engagement side of the company, creating team building events to keep staff engaged.  This led to him spending more time in the office assisting with staff supervisions and once he acquired the relevant training qualifications, Mike created training schedules for the care staff. Mike’s role at this time held twofold responsibility: training and supervisory.  Eventually, Mike made a decision to focus on one of these responsibilities and favoured the supervisory with a view to eventually progressing to management. Consequently, he worked alongside the care manager and the registered manager, quickly progressing to the position of Office Manager where he also achieved his level 5 Leadership & Management for Health and Social Care.

Mike has spent many years learning the industry and planning his career path, all of which has led him to where he is now, Operations Manager, Tender and part of the Senior Management Team at Westwood Homecare (NorthWest) Limited.

Mike has a proven track record in building start-up Branches, turning branches around and Tender Writing, Mike has successfully written, submitted and have been awarded 5 tenders within the NorthWest. Mike holds strong leadership skills, believing that the key to a successful organisation is through employee engagement, personal development and self-worth.  Mike has been awarded the Great British Care Award for Registered Manager of the year 2019.

Professional Qualifications Gained:

Level 5 Leadership & Management for Health & Social Care & Children& Young People’s Services

Level 3 Health and Social Care (Adults)

Level 2 Health and Social Care (Adults)

Level 4 A1 Assessors Qualification

Level 4 PTTLS (Preparing to Teach in the Lifelong Learning Sector)

Level 2 Team Leader Award

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