Testimonials
Discover the first-hand experiences of the people who use our service. Their words highlight the compassionate care and support we provide, offering a glimpse into how we make a meaningful difference in the lives of our clients and their families.
“As a parent of a child with special needs, finding the right support and care for my child has always been a priority. The services provided by Westwood Homecare have been nothing short of life-changing. The team is incredibly compassionate, patient, and understanding. They take the time to truly understand each child’s unique needs, tailoring their approach to provide the best possible care and support.
My child has been more settled and engaging since we started using these services. With the carers, I feel my child is safe, valued, and enjoys his time out.
What sets Westwood apart is the unwavering commitment to empowering both children and their families. They’ve given us the help and encouragement we needed to help our child thrive. I cannot recommend their services enough for any family navigating the challenges of raising a child with special needs. They truly make a difference!”
Parent Testimonial
Everything is going really well for me, thanks to the carers, Amy, and Raymond, who truly listen to my perspective and make an effort to understand our needs. My children, face challenges with communication and use different methods at school and home. One communicates using symbols and photos on a blackboard, while the other relies on a symbol book. At home, however, they both use gestures, actions, and choices to express themselves, which the carers have adapted to seamlessly.
Both of my children have unique personalities and preferences—one is more active, and the carer keeps him engaged and moving, while the other enjoys quieter activities, which the carers accommodate.
In the past, other carers struggled to understand my children’s needs and communication styles, often leading to frustration. Westwood carers, however, are patient and genuinely work to understand my children’s feelings. Beyond the carers, Amy and Raymond have been a tremendous help, speaking with our social worker and finding additional ways to support us.
Whenever I need to step out, I feel completely reassured knowing my children are safe, happy, and well cared for at home.
Parent Testimonial
Great bunch of home carers for my nana.
So person-centred and very professional. Extremely happy with the care my nana is receiving from the home care team, and after a few different providers we as a family are extremely confident that the Westwood team are the best in the area.
If you’re looking for care for a loved one, I would definitely recommend Westwood. Thank you for all you do.
Family Member Testimonial
Fantastic team who supported us through an extremely difficult time, professional, respectful and extremely efficient.
Would not hesitate to recommend them to anyone.
Family Member Testimonial
I am a Children with Disability Social Worker. I use Westwood Homecare to support a couple of young people on my case load who have complex needs. Westwood Homecare have been integral in ensuring children have their needs met, risks reduced at home and importantly, support parents in their caring role.
Westwood works in partnership with families to accommodate needs and make changes when needed.
Approachable and competitively priced service.